Frequently asked questions
What is Referral Leads?
Referral Leads is a web development service under Dropiya Limited (UK). We design and build professional websites for individuals and businesses to help them establish a strong online presence and generate more leads.
What services do you offer?
We offer the following packages:
- Online Profile – A simple one-page website to showcase your skills or services.
- Landing Page – A conversion-optimized page for promotions or lead generation.
- Business Website – A complete multi-page site for companies or personal brands.
- Custom Website – Fully tailored design and functionality built to your specific needs.
How does the process work?
- You fill out our contact form or select a plan.
- Our team reaches out within 24 hours to discuss your goals.
- Once confirmed, we start the design and development process.
- You’ll receive updates and previews for approval before final delivery.
How long does it take to deliver my website?
Delivery time depends on the plan you choose:
- Online Profile: 2–3 business days
- Landing Page: 3–5 business days
- Business Website: 5–10 business days
- Custom Website: Based on project complexity
We always provide an estimated timeline before starting.
How do I contact support?
You can reach us anytime at support@dropiya.com.
Our team responds within 24 hours on business days.
What payment methods do you accept?
We accept major debit/credit cards, and online payment options via Shopify’s secure checkout.
Do you offer refunds?
Refunds are available only before the project design phase starts.
Once development begins, partial refunds may apply if agreed upon mutually.
Please refer to our Refund Policy page for full details.
Will I own my website after delivery?
Yes — once your project is completed and payment is made, you fully own your website, including all design and content delivered.
Can I request changes or revisions?
Absolutely. Each package includes at least one free round of revisions.
Additional edits are quoted separately depending on scope.
Is my personal information safe?
Yes. We never share your data with third parties.
All communication and payment details are encrypted and processed securely.
See our Privacy Policy for more details.
Do you offer maintenance after the website is live?
Maintenance and ongoing updates can be provided at additional cost — available upon request after delivery.
Do you work with clients outside the UK?
Yes. We work with clients globally, including the USA, Canada, and Europe. All communication is done online for convenience.
What platforms or tools do you use to build websites?
We primarily use Shopify, WordPress, and custom HTML/CSS builds, depending on client needs. This ensures fast, secure, and scalable websites.
What happens after I submit the contact form?
Our team reviews your requirements and contacts you within 24 hours. We’ll then provide a short consultation and project quote before starting.
